Last updated: 2026

Privacy Policy

How Canada e Academy collects, uses, stores, and protects the information of students and families.

Introduction

Canada e Academy is an online private school based in Ontario, Canada, inspected by the Ontario Ministry of Education (BSID #665804). We are committed to protecting the privacy of students, parents, and guardians who interact with our website and services.

This Privacy Policy explains what information we collect, how we use it, how we store it, and the choices available to you. By using our website or enrolling with Canada e Academy, you agree to the practices described here.

Information We Collect

We collect information you provide when you make an enquiry, create an account, complete enrolment, or upload supporting documents. This may include:

  • Parent or guardian contact details (name, email, phone, mailing address)
  • Student details (name, date of birth, grade level, and academic history)
  • Supporting documents such as prior transcripts and identification
  • Account credentials and records of your interactions with our services
  • Limited technical data needed to operate the website securely, such as log and authentication events

How We Use Your Information

We use the information we collect to operate as an online school and to support your student. Specifically, we use it to:

  • Review applications and process enrolment
  • Create and administer student and family accounts
  • Deliver courses, assessments, and academic supports
  • Maintain student records and issue official transcripts
  • Communicate with you about admissions, courses, and school matters
  • Meet our legal, regulatory, and Ministry inspection obligations

Student Records

As an Ontario private school, Canada e Academy maintains an Ontario Student Record (OSR)-style file for each enrolled student where applicable, containing the academic information necessary to support learning and report progress.

Student records and uploaded documents are used only for registration review, academic operations, and compliance-related school processes. We treat these records as confidential and limit access to authorized staff who need the information to do their work, consistent with the principles reflected in Ontario's freedom-of-information and privacy framework (such as FIPPA).

Storage, Security, and Access

We store information using systems with role-based access controls. Administrative access is limited to authorized staff who need the information to support registration, enrolment, instruction, or compliance.

We apply reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, or misuse. Where we use trusted service providers (for example, for payments or learning platforms), we require that they handle information responsibly.

Sharing of Information

We do not sell personal information. We share information only as needed to deliver our services or as required by law, including:

  • With service providers who help us operate the school under appropriate safeguards
  • With universities or institutions when you request official transcript delivery
  • With regulatory or government authorities where required by law or for Ministry inspection

Cookies and Website Data

Our website uses cookies and similar technologies to keep you signed in, remember your preferences (such as language), and understand how the site is used so we can improve it.

Most browsers allow you to manage or disable cookies. Some features of the site may not work as intended if cookies are turned off.

Your Choices and Rights

You may request access to the personal information we hold about you or your student, ask us to correct inaccurate information, or ask questions about how your information is handled. We will respond in accordance with applicable Ontario privacy law.

Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or as required by law. We will post the updated version on this page and revise the date above.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us at admin@canadaeacademy.com. Canada e Academy is located in Ontario, Canada.